Agartala, Aug 31, 2012 : “All the Non-Banking Financial Corporation (NBFC), popularly known as chit fund companies working in Tripura do not have any ‘registration or affiliation from Reserve bank of India (RBI)”, said BB Sangma, RBI’s Ombudsman for Northeast region.
Speaking with media persons here at RBI branch office on Thursday, Sangma appreciated the role of the Tripura government for crackdown of unscrupulous functioning of NBFC.
‘The formation of a separate wing in CID by Tripura state government to tackle with forgery of NBFCs, is an instance in the country for its alertness and determination to save the money of people’, said Sangma.
He said, banks in the Northeast are not improving their banking and customer services.
In the Ombudsman wing, RBI receives numerous complaints every year. Tripura stands at second position with 48 complaints after Assam with 536 complaints”, he added. “We have asked the banks to improve their services and follow the rules based on the banking ombudsman scheme, which they have to do”, said Sangma
The Banking Ombudsman Scheme has been introduced by Reserve Bank of India on June 14, 1995, to provide an expeditious and inexpensive forum to bank customers for resolution of their complaints relating to deficiency in banking services provided by commercial banks, regional rural banks and scheduled primary co-operative banks.
The Ombudsman stressed on more awareness among the customers and initiated massive awareness programme across the state to make the people aware about banking.
Sangma admitted that there are severe scarcities of small denomination currencies in Tripura market and assured that RBI would take in initiative to solve the problem. Among others, AK Pandey, General Manager of RBI Agartala and DGM Guwahati AK Kureel were also present.
Speaking with media persons here at RBI branch office on Thursday, Sangma appreciated the role of the Tripura government for crackdown of unscrupulous functioning of NBFC.
‘The formation of a separate wing in CID by Tripura state government to tackle with forgery of NBFCs, is an instance in the country for its alertness and determination to save the money of people’, said Sangma.
He said, banks in the Northeast are not improving their banking and customer services.
In the Ombudsman wing, RBI receives numerous complaints every year. Tripura stands at second position with 48 complaints after Assam with 536 complaints”, he added. “We have asked the banks to improve their services and follow the rules based on the banking ombudsman scheme, which they have to do”, said Sangma
The Banking Ombudsman Scheme has been introduced by Reserve Bank of India on June 14, 1995, to provide an expeditious and inexpensive forum to bank customers for resolution of their complaints relating to deficiency in banking services provided by commercial banks, regional rural banks and scheduled primary co-operative banks.
The Ombudsman stressed on more awareness among the customers and initiated massive awareness programme across the state to make the people aware about banking.
Sangma admitted that there are severe scarcities of small denomination currencies in Tripura market and assured that RBI would take in initiative to solve the problem. Among others, AK Pandey, General Manager of RBI Agartala and DGM Guwahati AK Kureel were also present.
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